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Objectives:
Facing the complex, open-ended, ever-changing challenges, organizations should realize that constant, ongoing innovation is critical to stay ahead of the competition. As a business leader, how effective you are managing these business difficulties? Can you break thought patterns and think differently? This workshop will feature you how to utilize tools to spark creativity, and enable you to develop comprehensive approach to solve problems with fresh ideas and make high quality decisions.
Course Outline
-- Produce strategically responsive (non-reactive) staff -- Develop the ability to provide individually tailored interactions -- Promote a sense of comfort, safety and respect in customers who have a complaint -- Generate consistency in positive outcomes -- Sponsor loyalty -- Creation of a service team that performs with a sense of comfort, control & confidence
Why should you attend?
La Camera di Commercio Italiana in Cina, in collaborazione con Veneto Promozione ScpA, il Consolato Generale d’Italia a Chongqing e CCPIT Xiamen, organizza una missione imprenditoriale dal 21 al 28 Giugno p.v.
Training Goals
With more than 526 billion internet users and USD 310 billion in E-Commerce transactions in the past year, China is now the largest E-Commerce market in the world.
The Chinese E-Commerce market is dominated by local players, most of which have no presence in the western world.
Who should participate? This training session targets any brands or merchants with an E-Commerce or Digital project on the Chinese market.
Training Agenda
Who should participate?
This training session targets any brands or merchants with an E-Commerce or Digital project on the Chinese market.
China-Italy Chamber of Commerce in cooperation with IBSS – International Business School Suzhou invites you to our seminar in Nanjing: "Combining East and West".
Understand the different types and sources of conflicts; - Learn the 6 Steps of Conflict Resolution; - Learn the 4 Conflict Styles, and gain a clear picture of your own conflict style tendencies; - Learn the 9 major conflict management strategies, and how to choose the strategy according to the situation; - Learn conflict management tools and techniques. The content is based on thoroughly researched models and tools of
Be part of a network of over 850 Italian and Foreign companies in China and abroad. Obtain greater visibility through sponsorship, cooperational opportunities and advertising on the CICC's website.
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Be part of a network of over 500 Italian and Foreign companies in China and abroad. Gain greater exposure through sponsorships, collaboration opportunities and advertising on the CICC's website.
